Privacy Policy

Last Updated: April 16, 2026

At BC Clean & Clear Specialists Ltd, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or request a quote.

1. Who We Are

BC Clean & Clear Specialists Ltd is the "Data Controller" for the information you provide.

  • Business Address: Unit 32 Newcastle Enterprise Centres Lynnwood, Lynnwood Terrace, Newcastle Upon Tyne, NE4 6UL
  • Email: info@bccleanclear.co.uk
  • Phone: 07304 121063

2. Information We Collect

When you use our "Get a Quote" form, we collect the following information:

  • Identity Data: First name and last name.
  • Contact Data: Email address, phone number, and physical address.
  • Service Data: Property type, services requested, preferred date/time, and additional messages.

3. How We Use Your Data

We use your information solely to:

  • Provide an accurate quote for our services.
  • Contact you regarding your specific inquiry.
  • Schedule and perform requested cleaning or waste removal services.

4. Tracking & Cookies

We use third-party services to analyze website traffic and improve our advertising performance. These services use cookies to track user behavior:

  • Analytics: Google Analytics
  • Advertising & Social: Google AdSense, Meta Pixel, and TikTok Pixel.

You can manage your preferences via your browser settings or our website's cookie consent banner.

5. Data Storage & Security

Information submitted through our quote form is sent directly to our secure business email (manager@bccleanclear.co.uk). Our website is hosted via Namecheap, utilizing industry-standard security measures to protect data transmission.

6. Data Retention

We only keep your personal data for as long as necessary. If a quote does not result in a booking, your data is deleted within one month. If you become a customer, we retain records for tax and insurance purposes as required by UK law.

7. Your Rights

Under the UK GDPR, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at info@bccleanclear.co.uk.